Meet The New Chief People Officer — Protector Of Culture, Change And Now Data

Forbes — 02 March 2022

Managing the change to remote work for the first time in modern history is just one of the big challenges Chief People Officers and human resources professionals are facing. Never before has HR been called upon to help their employees effectively deal with serious issues, such as the fast-growing mental health crisis, and relied upon to help team members deal with their emotional well-being, feelings of isolation, depression and burnout. The Adecco Group, along with the University of Zurich’s Center for Leadership in the Future of Work, conducted a new study showing the evolving and changing landscape of people management. The report indicates that moving forward, chief people officers need to wear two hats: both as guardians of change and culture, and data scientists. The article highlights key takeaways, as follows:

  • The changing role of the chief people officer:

    • On average, 86.9% of people management executives believe that understanding data and people analytics will be a crucial competency for HR leaders in the future.

    • Of people management executives, 50.8% believe that HR technologies will be used to make employee promotion decisions in the future.

  • Understanding and improving employee emotions is key to productivity gains:

    • Almost 70% of executives believe that the top benefit of improving how employees feel at work is increased productivity and performance.

    • Only 21.3% of people management executives said that their company assesses employees’ emotional skills—and 0.0% said that their company trains employees on emotional skills.

  • Bringing people back to work in a world of talent scarcity:

    • While 68.9% of HR executives said their company offers support to reintegrate working women back to the workforce, only 40.1% said that they offer similar support for other workers returning after caring for adult dependents.

Article by Jack Kelly

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