The paradox of inclusion in elite workforce differentiation practices: Harnessing the genius effect

Published in: Journal of Management Studies — 20 May 2024

Written by

Anand P. A. van Zelderen, Nicky Dries, and Elise Marescaux

Summary

What we found: In our research, we discovered a fundamental paradox of inclusion in workforce differentiation practices: making these practices more inclusive may decrease employees' perceived inclusion. Contrary to managers' assumptions, both 'talents' and 'non-talents' reacted more favorably to exclusive, secretive practices rather than inclusive, transparent ones.

Why it matters: These results challenge common managerial assumptions and shed light on the complexities of implementing inclusive practices in organizations. Understanding this paradox is crucial for leaders aiming to design effective talent management strategies and foster a positive organizational climate.

What next: Organizations and leaders should reevaluate their approaches to workforce differentiation, considering the potential unintended consequences of inclusive practices. They can leverage these findings to strike a balance between transparency and secrecy in talent management, ensuring that both 'talents' and 'non-talents' feel valued and included within the organization.